HOW DO I PAY?

AFTER YOU HAVE ADDED ALL YOU WANT TO YOUR BAG SIMPLY CLICK THE SHOPPING BAG LINK AT THE TOP RIGHT OF YOUR SCREEN TO CHECKOUT.

THE PAYMENT METHODS WE ACCEPT ARE CREDIT/DEBIT CARD INCLUDING:

VISA, MASTERCARD, MAESTRO, VISA AND ELECTRON

WHEN WILL THE MONEY BE TAKEN?

OUR CHECKOUT SYSTEM USES A PRE-AUTHORISATION TECHNIQUE.

THIS MEANS THAT WE WILL NOT TAKE ANY MONEY FROM YOUR ACCOUNT UNTIL WE HAVE CONFIRMED THAT WE HAVE THE ITEM IN STOCK AND IT HAS BEEN DISPATCHED.

HOW DO I USE MY DISCOUNT CODE?

DISCOUNT CODES WORK JUST LIKE GIFT VOUCHERS, SIMPLY ENTER YOUR CODE INTO THE CHECKOUT WHEN ASKED.

I AM HAVING PROBLEMS WITH MY SHOPPING BAG

IF YOU ARE HAVING ANY ISSUES WITH YOUR SHOPPING BAG PLEASE CONTACT US.

WHAT IS MASTERCARD SECURECODE?

MasterCard SecureCode is a simple and secure way to pay for goods on-line.

A private code known only to you and your bank, (known as your SecureCode), enhances your existing MasterCard account by protecting you against unauthorised use of your card when shopping online. ZUTTICO cannot see your SecureCode during the checkout, as this is passed directly to your bank for validation.

For more information on MasterCard SecureCode, click here.

WHAT IS VERIFIED BY VISA?

Verified by Visa protects your card twice when you shop on-line with Visa – firstly with a personal message, and secondly with your own secret password. Zutti Co. cannot see your Visa secure password during the checkout, as this is passed directly to your bank for validation.

For more information on Verified by Visa, click here.

MY PAYMENT HAS BEEN DECLINED

IF YOUR PAYMENT HAS BEEN DECLINED PLEASE CONTACT YOUR CARD ISSUER FOR FURTHER INFORMATION. WE WILL ALSO DO EVERYTHING WE CAN TO HELP YOU RESOLVE THE PROBLEM SO PLEASE CONTACT US

IS IT SAFE TO ORDER ONLINE?

Yes. Using your debit or credit card at ZUTTICO is safe.

We follow all industry-standard security practices and ensure that all information transmitted regarding payments and your personal details is done over a secure connection. Look for the "golden padlock" during checkout or registration to verify this.

If at any point you feel that we are not doing enough to ensure your security, please contact us with your concerns.